Our Commitment to Privacy
We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
1. Introduction
Social Convent International School (Proprietorship: Parshant Kalia, "we," "our," or "us") is committed to protecting the privacy of our students, parents, and website visitors. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website or online payment services.
By using our services, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
Identity Information: Student's full name, date of birth, Parent/Guardian names, and Government ID (e.g., [Aadhaar Redacted]).
Contact Information: Email address, mobile number, residential address.
Academic Information: Previous school records, admission number, class, and section.
Documents: Birth certificates, [Aadhaar Redacted], passport photos, and school leaving certificates.
Payment Information: Processed securely via Paytm — we do not store debit/credit card details or UPI PINs on our servers.
2.2 Information Collected Automatically
IP address, browser type, device information.
Pages visited on the school portal, time spent, referral URLs.
Cookies and similar tracking technologies.
3. How We Use Your Information
We use your information strictly to:
Process admissions, tuition, and examination fees.
Maintain accurate academic and administrative records.
Communicate service status, syllabus updates, and school circulars.
Send invoices, digital receipts, and payment confirmations.
Comply with educational board and regulatory obligations.
Respond to your enquiries and provide administrative support.
4. Information Sharing & Disclosure
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
Government/Educational Authorities: When required for board registrations (e.g., CBSE, Punjab Education Department).
Payment Processors: Paytm, exclusively for secure fee payment processing.
Legal Compliance: When required by law, court order, or government directive.
???? All third parties we work with are bound by strict confidentiality agreements and applicable data protection laws.
5. Data Security
We implement industry-standard security measures to protect your information:
Secure SSL/TLS encryption for all data transmission.
Secure document storage with restricted access controls.
Staff training on data protection and student privacy protocols.
While we take all reasonable precautions, no data transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
6. Data Retention
We retain your personal information for as long as necessary to:
Provide ongoing educational services during the student's enrollment.
Comply with legal and regulatory record-keeping requirements.
Resolve administrative or financial disputes.
7. Your Rights
Under applicable Indian data protection laws, parents and guardians have the right to:
Access: Request a copy of the personal data we hold.
Correction: Request correction of inaccurate information on the school portal.
Deletion: Request deletion of data (subject to mandatory educational record-keeping laws).
8. Cookies
Our website uses cookies to enhance your experience. Types of cookies we use:
Essential Cookies: Required for the portal to function (session management, fee cart).
Analytics Cookies: Help us understand how visitors use our site.
You can control cookies through your browser settings. Disabling essential cookies may affect the portal's payment functionality.
9. Children's Privacy
While our services are built for students, our online payment and registration portal is intended for use by parents and legal guardians aged 18 and above. We do not knowingly collect direct online payments or portal registrations from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via school circulars or a notice on our website. Continued use of our portal constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related queries or to exercise your rights, contact our administrative office:
???? Address: Social Convent International School, St No 08, Tagore Nagar, Jalandhar, Punjab